Were we Worthy of Praise or did we make you growl?

Offering you the highest level of customer care is something we strive for every day. We value your feedback to let us know how we're doing -- both good and not so good.

Please indicate your level of satisfaction in each of the following categories. Choose N/A if the scenario does not apply to your visit.
HOW SATISFIED WERE YOU WITH:
The timeliness and friendliness in which you were greeted by a team member after entering the store?
The cleanliness of the store's retail shopping area?
The organization of the retail shopping area, including having well stocked displays and clutter free walkways?
Team members offering timely assistance on the retail floor, asking questions to determine your needs and offering suggestions?
Team members' knowledge of products, confidence and ability to answer your questions or address concerns?
The ability to locate the product(s) you needed or having a team member offer a suitable alternative if we didn't have what you desired?
The cleanliness of the store's self-wash area, including tubs, dry stations, floors and walls?
The condition of the self-wash equipment, including tubs, dryers, towels and grooming tools?
The service and assistance offered by team members in the self-wash area?
The accuracy and friendliness of the cashier when you checked out?
The willingness of all team members to put customer needs ahead of store tasks?
The team members' abilities in making your experience at Wag N' Wash Healthy Pet Center one you wish to repeat?

In order that we may learn and improve, we would appreciate your notes concerning any area that was less than satisfactory, or any other comments you would like to share.

Name: Phone: Email:

Thank you for your valuable input!